Privacy Policy

1. Introduction

Welcome to UNHIS Medical Scribe. This app is designed to support healthcare professionals by enabling the recording of conversations between doctors and patients and converting those recordings into text-based transcripts for clinical documentation purposes. We value your privacy and are committed to handling any data you provide responsibly, transparently, and in compliance with applicable data protection laws. This Privacy Policy explains how the app collects, processes, and protects audio recordings and transcription data. By using UNHIS Medical Scribe, you agree to the practices described in this policy.

2. Definitions

3. Information Collection and Use

We collect several different types of information for various purposes to provide and improve our Service to you.

4. Types of Data Collected

The app collects and processes the following data:

Note: No data is stored locally on the device. Audio is uploaded directly to our secure server.

Purpose of Data Collection

Data is collected exclusively for:

5. Mode and place of processing the Data

Methods of processing

The Owner takes appropriate security measures to prevent unauthorized access, disclosure, modification, or unauthorized destruction of the Data.

The Data processing is carried out using computers and/or IT enabled tools, following organizational procedures and modes strictly related to the purposes indicated. In addition to the Owner, in some cases, the Data may be accessible to certain types of persons in charge, involved with the operation of this Application (administration, sales, marketing, legal, system administration) or external parties (such as third-party technical service providers, mail carriers, hosting providers, IT companies, communications agencies) appointed, if necessary, as Data Processors by the Owner. The updated list of these parties may be requested from the Owner at any time.

Legal basis of processing

The Owner may process Personal Data relating to Users if one of the following applies:

In any case, the Owner will gladly help to clarify the specific legal basis that applies to the processing, and in particular whether the provision of Personal Data is a statutory or contractual requirement, or a requirement necessary to enter into a contract.

Place

The Data is processed at the Owner's operating offices and in any other places where the parties involved in the processing are located.

Depending on the User's location, data transfers may involve transferring the User's Data to a country other than their own. To find out more about the place of processing of such transferred Data, Users can check the section containing details about the processing of Personal Data.
Users are also entitled to learn about the legal basis of Data transfers to a country outside the European Union or to any international organization governed by public international law or set up by two or more countries, such as the UN, and about the security measures taken by the Owner to safeguard their Data.

If any such transfer takes place, Users can find out more by checking the relevant sections of this document or inquire with the Owner using the information provided in the contact section.

How Data is Processed

  1. The app captures audio using the microphone.
  2. The audio is immediately uploaded to a secure server
  3. The server processes the audio and returns the transcribed text to the user interface.
  4. Audio and text data may be retained on the server to ensure reliable delivery and processing.
  5. No data is stored on the device at any time.

6. Data Retention

7. Security Measures

We apply industry-standard security practices, including:

8. Account Deletion

To delete your account, open the App Drawer section in the app. At the bottom of the App Drawer, there is a "Delete Account" link. Alternatively, you can email us at [email protected].

9. Data Sharing and Third Parties

10. User Consent and Rights

By using the app, users give consent to:

Users have the right to:

11. Children's Privacy

This app is intended for use by healthcare professionals only. It is not directed at or intended for use by children.

12. Changes to This Privacy Policy

This Privacy Policy may be updated occasionally. We will notify users of significant changes via app updates or in-app messages.

13. European Union (or EU)

Unless otherwise specified, all references made within this document to the European Union include all current member states to the European Union and the European Economic Area.

14. Legal information

This privacy statement has been prepared based on provisions of multiple legislations, including Art. 13/14 of Regulation (EU) 2016/679 (General Data Protection Regulation).

This privacy policy relates solely to this Application, if not stated otherwise within this document.

Last Updated: [24-Jun-2025]